We’re not picky — pay us with UPI, Debit/Credit Cards, Net banking, or Cash on Delivery

Only if it hasn’t been shipped yet. Message us quickly within 24 hours — before your order grabs its jutti and leaves the building 💨

We usually ship within 1–2 working days, and your order should reach you in 4–7 days depending on where you are.

We don’t offer customisation right now. Everything is designed to be worn as is, just the way we made it.

Not just yet. We currently ship only within India, but we’re working on taking DesiBae global. It’s on the way — stay tuned.

Yes! Just message us and we’ll help you sort it.

You’ll get a tracking link by email once your order ships. You can also click on ‘Track your Order’ in the footer menu anytime.

For full details, always check the Return & Exchange Policy mentioned below each product on our site. Trust us, it’s all there in black and pastel 🤍💬

We don’t offer returns or refunds once a product is delivered. But if you need to exchange, raise a request within 48 hours by clicking ‘Return & Exchange’ at the bottom of the site.

Standard delivery is free — yay! 🎉

For Exchanges, a flat ₹180 to and fro shipping charge applies. No hidden fees, no surprises — just keeping it real

Please let us know within 48 hours of delivery and share an unboxing video. We’ll sort it out right away and make sure you get the right piece.

Yes, but only if the order hasn’t been shipped. Please inform us within 24 hours of placing the order, and we’ll help you update the address.

It’s a digital credit we issue for exchanges or cancellations. You can use it like cash on your next order — valid for 90 days.

Just enter your voucher code at checkout. The amount will be automatically deducted from your total.

You can use it only on our website, during checkout — across any product, as long as it's within the 90-day validity.

You’ll see a promo code box at checkout. Just type your code in there before you complete the payment.