Shipping policy
Order Processing
Please allow 1-2 days for order processing, pending product availability and payment verification. Once an order has been placed, it cannot be modified or cancelled. Please confirm that all order details are correct before completing the checkout process. DESIBAE does not ship on weekends or major holidays.
You will receive an automatic confirmation email once your order has been placed.
Due to high demand, items may become unavailable even after an order has been placed. In this case, a refund will be issued to the original payment method or by check mailed to the address listed for the order, for the amount initially paid. For refunds issued to the original payment method, please allow 5-10 business days for the refund to appear on your bank statement.
All orders are reviewed by our security team and can be cancelled by DESIBAE at any time.
Orders may experience shipping delays during special releases, major holidays, and markdown periods.
Purchasing
At the time of processing your purchase, we will show you the available shipping methods and their cost. DESIBAE offers the following shipping methods:
Shipping Method
5-7 business days (standard shipping)
3-4 business days (express shipping)
Shipping Cost
Delivery Charges on COD Orders
For Cash on Delivery (COD) orders, a shipping fee will be applied at checkout.
Free Delivery on Prepaid Orders
We offer free delivery on all prepaid orders. Simply select a prepaid payment method at checkout to enjoy free shipping on your purchase.
Payment Method
COD
credit card
UPI payments
bank transfer
Track your order
Once your order has been processed by our fulfillment team, you will receive a shipping confirmation email with tracking information enclosed.
Please note, it may take a while before you receive the tracking number and delivery details
LOST PACKAGES
Please note that once proof of delivery is attached to a tracking number, DESIBAE is not responsible for lost, damaged, or stolen items. All risks are assumed by the courier.
If you have any additional questions or require further assistance, please contact support@desibae.com